If all you have is a hammer, every problem looks like a nail.
These cooks are wiedling knives, machetes, hatches, and also hammers.
There is no reasoning with them.
You resort to the only resort of the competence-challenged, and arm yourself to the teeth with whatever else is lying around, so you have a better basis for future negotiations.
Negotiations begin immediately.
Fight for it's life >>43 or your money back.